Alex TLC

Alex TLC

Alex, The Leukodystrophy Charity (Alex TLC) supports children and young people, and their families, with leukodystrophy. The majority of leukodystrophies are degenerative, causing symptoms such as impaired mobility, vision, speech and hearing, incontinence, inability to swallow and loss of cognitive skills. In some cases, they may cause death.

The charity runs a helpline and a support service including home visits to provide practical support, advice and information to families living with these conditions. Alex TLC also runs events to connect families and medical professionals and provides financial support to help families cope.

The charity helps children like Chris and Emma’s 10-year-old son, William.

William was a very happy, normal boy excelling in school. He loved riding his bike and playing football. In November 2017 his parents noticed that William was finding things difficult that would normally be easy for him. Following an MRI scan, William was diagnosed with ALD. This had a devastating impact on the family.

In just a few short months William lost his eyesight and had some difficulty hearing. He started needing a wheelchair when he was out. The family found Alex TLC within a few days and received a compassionate, reassuring person to help answer some of the questions they had. Alex TLC has been in constant contact since.

The charity has provided huge support to the family at home and at hospital appointments. The staff’s knowledge and lived experience means they are able to speak to the doctors with families and help to ask the right questions. William’s mum, Emma commented: “It is reassuring to know that someone who understands is with us.”

“We know that Karen (Support worker) is always at the other end of the phone and she helps us in many different ways including emotional support when everything seems to be just too difficult to cope with, she is always calm and reassuring, a real lifeline when we need it most.”

Global’s Make Some Noise is proud to fund the charity’s Community Support Worker role, providing support to children and young people with leukodystrophies and their families. This role provides vital emotional and practical support to families over the phone, on email, assisting at medical appointments and in the family home.

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