My Therapist Ghosted Me Meet and Greet on My Therapist Ghosted Me, September/October 2025 – Specific Rules

1. The My Therapist Ghosted Me promotion (referred to as ‘Promotion’) is organised by Global Charities (as defined in the Global Charities Promotion General Terms and Conditions). The Promotion will run from 25/09/2025 to 13/10/2025 on the My Therapist Ghosted Me podcast, Global Charities is the Promoter. The Prize Donors are Joanne McNally and Global Charities.

2. The Merchant (‘Merchant’) providing the Controlled Premium Rate Services used within this Promotion is Global Media Group Services Limited (Global), 30 Leicester Square, London, WC2H 7LA.

3. IMPORTANT: The Promotion is subject to these Specific Rules and the Global Charities Promotion General Terms and Conditions which are available here. Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.

Details of the Promotion:

4. To enter the Promotion, you must send a text message with the keyword GHOST to the shortcode 82200 (the ‘Text Message Line’).

5. The Text Message Line will open at 10:00 on 25/09/2025 and close at 10:00 on 13/10/2025.Entries received before or after this time will not be included in the Promotion.

6. We are not responsible for any latency experienced by your mobile phone network, which may delay the delivery of text messages to and/or from us.

7. Text messages will be charged at standard network rates. Standard rate text messages to promotion shortcodes are not normally included in ‘inclusive’ packages and may be charged. If entry is made by text message, be sure to use the correct shortcode. In all cases, please check with your network service provider for more details and charges. If you are not the bill payer, you must obtain the bill payer’s permission before entering.

8. After entering the Promotion, you will receive a bounce back text message informing you that a voluntary charity donation to Global’s Make Some Noise (registered charity 1091657 (England & Wales) & SC041475 (Scotland)) of £5 will be taken automatically, unless you text the word CANCEL as instructed. The £5 donation will be taken one hour (60 minutes) after the time the first text was received from the mobile phone used to enter the Promotion, and will be applied to your phone bill as a one-off charge. You will not incur any further charges unless you engage with the service again by sending another text message to us. 100% of donations given by text will go to Global’s Make Some Noise.

9. For the avoidance of doubt, you do not need to donate in order to be eligible for entry to the Promotion. Anyone who texts CANCEL, as instructed in the first bounceback message will opt out of donating £5 to Global’s Make Some Noise but will still be included in the prize draw.

10. Bulk, automated, machine assisted, third party, syndicate or other group entries are prohibited and we will disqualify any entries (and withhold or reclaim any associated prize from you) which, in our reasonable opinion, appear to have used any of these entry methods or, for example (without limitation), entries or votes that have been made from the same IP address, email address, postal address, telephone number, or similar or entries which we, at our sole discretion but acting reasonably, consider to be suspicious or fraudulent.

11. It is a breach of our Global Charities Promotion General Terms and Conditions to use multiple names and/or phone numbers to enter our Promotions and we reserve the right to disqualify your entry(ies) and/or withhold or reclaim any prize from you if we know or have reason to believe you are doing or have done this.

12. We also reserve the right to disqualify your entry(ies) and/or withhold or reclaim any prize from you if we know or have reason to believe that you are making or have made multiple entries by phone by using a computer system, using automated dialling technology or by any other method which could or does result in you exceeding the maximum number of entries permitted under these Specific Rules.

13. If we know or suspect you are trying to enter or have entered this Promotion by using more than one phone number or if we know or suspect you are using variations of your name, we reserve the right to disqualify any relevant entry(ies) and exclude you from this Promotion and also permanently exclude you from entering any of our Promotions.

14. Shortly after the closing time of the Text Message Line, all entries will be entered into a draw. One eligible entry will be selected at random and the entrant will be contacted by one of our representatives by telephone on the number on which you entered. If such winner does not respond within 2 working days from being contacted, they will forfeit their right to the prize and we shall be entitled to select another winner. That subsequent winner must respond to the notification call/text within 2 working days of the date on which they are notified, or they will also forfeit the prize. If the entry is ineligible, we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another entrant, as applicable.

15. We reserve the right to ask you to confirm your telephone number when we call you back. If you are unable to confirm your telephone number and we know or have reason to believe that you have breached the Global Charities Promotion General Terms and Conditions, we reserve the right to disqualify your entry(ies), select another entrant to participate in the Promotion and/or withhold or reclaim any prize from you, as applicable.

16. You must answer your telephone when we contact you. Someone else cannot answer the phone, participate or accept a prize on your behalf. If: (i) you fail to answer the phone; (ii) someone else answers the phone; (iii) the call goes to voicemail; (iv) the call becomes disconnected; (v) you are not (or do not seem to us to be) in a position to safely and/or lawfully take or remain on the call (for example, if you are or seem to be driving); or (vi) you are not audible or intelligible or we are not able to conduct a conversation with you in a manner that is suitable for broadcast for any reason beyond our control (including, but not limited to: low/no signal on your device, a call is dropped by any network, you are travelling, there is too much background noise or feedback, etc.); before or during the Promotion, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.

17. If you are selected as a winning entrant, you may be asked to have a call with the podcast hosts which may be recorded for our records and/or could be broadcast live or later in a recorded episode and/or on social media.

18. We and the Merchant may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your and any applicable third party’s (for example a guest/travel companion) association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion, subject always to our Privacy Policy and all applicable laws.

19. In relation to winners (and runners up if applicable), you understand that we and the Merchant may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion, unless you object to your and/or your guest’s information being published.. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.

20. We may send you a message via SMS within 28 days of your donation regarding adding Gift Aid to your donation.

21. Regarding charity donations to Global’s charity Global’s Make Some Noise requests for refunds will be assessed on a case-by-case basis. We cannot guarantee that we will offer a refund in instances where customers have misunderstood instructions or have changed their mind after donation.

Eligibility:

22. The Promotion is only open to residents of the UK aged 18 and over and who are based in the UK at the time of entry.

23. Entrants can enter up to 8 times only, however they must text CANCEL as instructed after each entry if they wish to opt out of donating £5 per entry to Global’s Make Some Noise.

24. Only one name and telephone number may be used by you in relation to this Promotion. The use of multiple names, telephone numbers and/or devices is a breach of our Global Charities Promotion General Terms and Conditions and we reserve the right to disqualify your entry(ies) and you will forfeit your prize should we know or have reason to believe that you attempted to use or did use more than one name, phone number and/or device to enter this Promotion. It is also prohibited for anyone else to enter the Promotion using the same phone number including household members or friends.

25. Before transferring any winnings to you we reserve the right to request photo id (such as your passport or driving licence) and confirmation that the telephone number you entered on belongs to you and proof of your home address (such as a phone bill with your name, address and telephone number on). You agree and understand that should you win a cash prize you may be required to provide these to verify your eligibility. If you fail to provide the requested information and we are unable to verify your eligibility, we reserve the right to withhold any prize from you.

Prize:

26. One winning entrant will receive:

· Two seated tickets to see Joanne McNally’s Pinotfile Show at the Eventim Apollo, London on Saturday 18th October, 2025

· One bottle of wine or non-alcoholic equivalent to share with Joanne McNally and Vogue Williams at the Eventim Apollo, 1 hour prior to the Pinotpphile show starting. Joanne and Vogue may be accompanied by production or support staff at the meet and greet at their discretion.

· A one-night stay in a twin room at the Accor Hotel, Hammersmith or equivalent at our discretion.

· Travel expenses up to £150

Joanne McNally’s show specific prize terms:

27. One winning entrant will receive 2 tickets to see Joanne McNally’s Pinotphile Tour on Saturday 18th October, 2025 at the Eventim Apollo, London, UK. (the ‘Event’).

28. There is an age limit of over 14s only (swearing and adult content). Under 16s must be accompanied by an adult over 18.

29. The tickets must be collected from the box office at the Eventim Apollo on the day of the Event (18th October).

30. Tickets will be seated at the venue.

31. You and any permitted guest or travel companion will be bound by any third-party terms and conditions applicable to the Prize (including, without limitation, the ticket terms and conditions set out on the ticket and venue rules available here).

32. We will endeavour to transfer the £150 travel money to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited at our discretion.

33. We are not liable or responsible if you fail to attend the Event for any reason. If the Event is cancelled or rescheduled, we will either secure tickets for the winner to attend the rescheduled Event if practical (the date and time will be decided solely between us and the Prize Provider) or, at our discretion, provide an alternative prize.

34. We shall not be responsible for any travel or accommodation expenses incurred by you in relation to the Event unless they form part of the Promotion prize, including any expenditure incurred by you for any postponed or cancelled Event.

35. We are not responsible or liable for any artist delay or cancellation outside of our control. Any expenditure incurred by you ahead of any postponed or cancelled Event is your responsibility only.

36. You understand that should you win a prize package that is made up of various elements you are required to redeem all aspects of the prize in order to keep the prize. For example, you will not be able to accept the spending money only. If you are unable to accept the prize awarded in full, we reserve the right to withdraw the entire prize package and select another entrant to play or win as applicable.

37. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, food is not included within the prize.

38. The prize is non-transferable and non-refundable. No cash alternative is available except at our sole discretion.

39. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

Meet and Greet specific prize terms:

40. Please note, a member of the Make Some Noise team will also accompany Joanne and Vogue at the drinks.

41. The organisers reserve the right to move the meet and greet from before the show to after the show should production, scheduling, or other requirements make it necessary to do so.

42. Guests may be required to show valid ID for entry to the venue(s) and/or if drinking alcohol.

43. In the unlikely event the experience cannot go ahead (e.g. due to illness or scheduling changes), an alternative date or experience of similar value may be offered. The organisers reserve the right to make reasonable modifications to the experience if necessary.

44. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner.

Hotel specific prize terms:

45. Hotel room will be a twin setup, with no more than two people allowed to stay in the room. The winner should notify us as soon as possible if they have any accessibility requirements and we will do our best to accommodate these though they cannot be guaranteed.

46. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, spending money, upgrades, meals and drinks are not included within the prize.

47. The prize is non-transferable, non-refundable and not for resale.

48. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

Premium Rate Services:

49. Global Media Group Services Limited (Global), 30 Leicester Square, London, WC2H 7LA (the ‘Merchant’) provides the Controlled Premium Rate Service used within this Promotion. For all enquiries in connection with this Promotion please contact Global’s customer support team: https://global.com/contact/.

50. You can find Global’s policies on how we handle customer enquiries and complaints in relation to Controlled Premium Rate Services here

Data Protection:

51. Your personal data that you provide to us will be collected and processed by us, the Merchant, the Merchant’s licensees (including Communicorp UK Limited), affiliates and our Prize Donor and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.

52. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject and our Merchant’s Privacy Policy. Please ensure you have read and understood the privacy policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us and our Merchant with their personal data.

53. You may be asked if you want to opt-in to marketing when you enter a Promotion. If you choose to opt-in, we and/or our Prize Donor will use your personal data for marketing purposes (see Global Charities’ Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing.

54. We, the Merchant, may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we will ensure appropriate safeguards to protect your personal data are in place.

55. When you enter a Promotion we will retain your personal data for up to three years for internal purposes and to comply with our regulatory obligations. You may request the erasure of your personal data by emailing privacy@global.com. If your data is erased prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.